Punto di lavoro

Hybrid

Descrizione

YOUR OPPORTUNITY Deloitte’s ServiceNow Emerging Technologies professionals lead the technological development trend through consulting services oriented to developing new digital features for our clients on ServiceNow. ServiceNow is the leading technology for enterprise service management and digital transformation within IT, HR, Customer Care and other business support process. We are looking for a proactive technical Consultant for our office in Thessaloniki, Patra & Crete who will be trained and certified on ServiceNow in order to participate effectively on important international digital transformation projects. YOUR ROLE AND RESPONSIBILITIES: You will be focused on actively and responsibly carrying out the project activities assigned, working with increasing autonomy within multi-functional teams, being responsible for the quality of your work and its alignment with the clients’ priorities, targets and needs. You will be responsible for the solution validation and configuration process that translates digital process requirements into a fully functioning new application or feature on ServiceNow. This role will require being familiar with Low Code technologies (preferably ServiceNow), programming languages (e.g. Javascript, AngularJS, HTML, CSS, …) and more in general with SDLC process/practices. You will gain a deep understanding of the business process, translating process requirements into solution designs, and configuring solutions to fully digitalise the business process. For a full coverage of your role, you ought to be able to: - work with a distributed team and deliver your tasks independently - leverage on strong analytical skills needed to compare processes with the capabilities of ServiceNow - support the distributed team interpreting the client’s needs and in defining methods and out of the box standard features that best suit them; - autonomously produce solid and structured analysis, employing available tools and resources and possibly coordinating Junior employees if needed; - communicate your ideas and proposals in a clear, structured and concise fashion; - indicate possible issues related to the project and swiftly share them with the rest of the team; - fruitfully cooperate with interfunctional and international teams. OUR REQUIREMENTS The ideal candidate meets the following requirements: - Bachelor/master degree in Computer Science, Computer Engineering, Engineering, or in similar technical-scientific disciplines (e.g. Mathematics, Physics, Biomedics, Economics); - Eagerness to learn how to configure and customize ServiceNow, to achieve ServiceNow’s professional certifications and continuously develop your skills; - Strong ability to communicate in English; Italian knowledge is a strong plus; - Willingness to travel, domestically and abroad, if needed; The following set of knowledge is appreciated: - Servicenow certifications (es. CSA, CAD, ITSM, PPM, HRSD, CSM, micro, …); - Understanding of Cyber security implications; - Knowledge of relational databases, (e.g. Oracle); - Communication Protocols (e.g. HTTP, JSON, API, WS, SOAP, REST, XML); - Programming languages (e.g. SQL, PL/SQL, Java, Java script); - Proficient in MS Word, Excel and PowerPoint. The profile is rounded up by excellent analytical skills, precision, self-management capacities and a strong goal-oriented inclination. ABOUT CONSULTING Three core competency areas make up our Consulting Offerings are: • Enterprise Technology & Performance • Strategy, Analytics and M&A • Customer & Marketing • Business Operations • Human Capital We exist to solve complex problems for our clients. Our consultants are renowned for their straightforward approach to solving some of the world’s largest and most complex business challenges. Each member of our Consulting team is energized by the challenge a seemingly inscrutable problem presents. Our distinctiveness lies in our refusal to accept a problem at face value - we draw on the depth of our shared insight to ask the right questions, and it’s these questions that uncover answers - answers with impact. We are committed to collaboration Our role is to unlock potential for growth and innovation. We believe this requires real collaboration – with our own networks and with our clients. It is why we commit to truly getting under the skin of our client’s needs, developing a full appreciation for their environment, goals and ambitions. We are also unafraid to challenge. In so doing, we build long-term and trusted affinities. We create long-term, sustainable impact We often work hand-in-hand with our clients to help find the right solution and to help apply that solution. Our aim is to leave behind ambassadors who are equipped to continue the transformation we began. For us, it is about embedding sustainable change, allowing the impact of our insight to be felt for a long time to come. ABOUT DELOITTE Our services Deloitte offers Global professional services that include Audit, Risk Advisory, Tax, Consulting and Financial Advisory. Our approach combines insight and innovation from multiple disciplines with global business and industry expertise to help our clients excel anywhere in the world. We deliver outstanding impact on the reputation and success of our clients, in Greece and globally. In pursuing this we contribute to a sustainable and prosperous society, and are firm believers in the positive impact business can and should have on the world it operates within. Our Purpose Our purpose, “To make an impact that matters for our clients, our people and society “- defines who we are and what we stand for. This is not about size; it is about being the first choice. The first choice for the largest and most influential clients and the first choice for the best talent. Our values At Deloitte, we foster a collaborative culture where talented individuals can produce their best work. We value innovative thinking, diverse insights and a genuinely distinctive level of customer service through our expertise and professionalism. We value difference, with respect at the heart of our inclusive culture. Our talent experience From day one at our firm, practitioners are part of a community. Our development and career progression framework will help them develop the skills and capabilities to succeed. The wellness of our people and the ability to offer agile working arrangements is at the centre of our unique talent experience. We create a workplace that encourages collaboration, creativity, inclusiveness to ensure our staff are supported, encouraged and feel a sense of purpose and meaning in what they do each day. This document has been prepared by Deloitte Alexander Competence Center Single Member Societe Anonyme of Business Consultants. Deloitte Alexander Competence Center Single Member Societe Anonyme of Business Consultants, a Greek company, registered in Greece with registered number 144724504000 and its registered office at Thessaloniki, Municipality of Pylaia - Chortiatis of Thessaloniki, Vepe Technopolis Thessaloniki (5th and 3rd street), is one of the Deloitte Central Mediterranean S.r.l. (“DCM”) Countries. DCM, a company limited by guarantee registered in Italy with registered number 09599600963 and its registered office at Via Tortona no. 25, 20144, Milan, Italy is one of the Deloitte NSE LLP Geographies. Deloitte NSE LLP is a UK limited liability partnership and member firm of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee (“DTTL”). DTTL and each of its member firms are legally separate and independent entities. DTTL, Deloitte NSE LLP and Deloitte Central Mediterranean S.r.l. do not provide services to clients. Please see www.deloitte.com/about to learn more about our global network of member firms. This document and its contents are confidential and prepared solely for your use, and may not be reproduced, redistributed or passed on to any other person in whole or in part, unless otherwise expressly agreed with you. No other party is entitled to rely on this document for any purpose whatsoever and we accept no liability to any other party, who is provided with or obtains access or relies to this document. © 2022 Deloitte Central Mediterranean. All rights reserved.