Working point

Hybrid

Description

YOUR OPPORTUNITY We are looking for an Application & Cloud Operations Consultant. You will have the chance to participate in important international projects providing first level support covering large-scale applications and infrastructure, user administration and escalating incidents within teams. If you want to find out more and have the willingness to learn new technologies, you will have the opportunity to express your potential, within Deloitte, while supported by training and supervision of the team, towards a career path in IT sector. YOUR ROLE AND RESPONSIBILITIES You will focused on carrying out actively and responsibly the project-related activities that you will be involved. Acting with progressively increasing autonomy within multi-functional teams, you will be responsible for the quality of your work and its alignment with the clients’ priorities, targets and needs. For a full coverage of your role, you ought to be able to: • Managing Information Technology services provided to our clients • Contribute to the continuous improvement of the services provided, with a strong focus on quality • Supporting clients on day by day operations • Managing incidents, requests, changes, related to all the Information Technology services • Comply with quality and security standards policies and regulations to deliver results • Deliver services in alignment with Corporate Information Technology strategies and goals OUR REQUIREMENTS The ideal candidate meets the following requirements: • Excellent communicator and team spirit • Have strong troubleshooting skills in Linux (preferred) and Windows environments • Familiarity in Public Cloud Platform AWS (preferred), Azure and GCP • Advanced computer skills Microsoft Office • Familiarity with Microsoft Active Directory Services • Thorough knowledge of network monitoring tools (Zabbix) • Command line troubleshooting fluency • Triage and Ticketing (Service Now, OTRS, Jira) • Proactive Infrastructure Monitoring • Experience on application web-based support • Supporting clients on day by day operations • Fluency in English • Ability to work with minimal supervision while performing duties • Ability to work in a team–oriented, collaborative environment • Motivated to learn new tools and technologies • Flexibility to work on shifts • Flexibility to develop and maintain technical documentation in English • Flexibility to travel abroad occasionally • Italian knowledge would be a plus ABOUT DELOITTE Our services Deloitte offers Global professional services that include Audit, Risk Advisory, Tax, Consulting and Financial Advisory. Our approach combines insight and innovation from multiple disciplines with global business and industry expertise to help our clients excel anywhere in the world. We deliver outstanding impact on the reputation and success of our clients, in Greece and globally. In pursuing this we contribute to a sustainable and prosperous society, and are firm believers in the positive impact business can and should have on the world it operates within. Our Purpose Our purpose, “To make an impact that matters for our clients, our people and society “- defines who we are and what we stand for. This is not about size; it is about being the first choice. The first choice for the largest and most influential clients and the first choice for the best talent. Our values At Deloitte, we foster a collaborative culture where talented individuals can produce their best work. We value innovative thinking, diverse insights and a genuinely distinctive level of customer service through our expertise and professionalism. We value difference, with respect at the heart of our inclusive culture. Our talent experience From day one at our firm, practitioners are part of a community. Our development and career progression framework will help them develop the skills and capabilities to succeed. The wellness of our people and the ability to offer agile working arrangements is at the centre of our unique talent experience. We create a workplace that encourages collaboration, creativity, inclusiveness to ensure our staff are supported, encouraged and feel a sense of purpose and meaning in what they do each day. This document has been prepared by Deloitte Alexander Competence Center Single Member Societe Anonyme of Business Consultants. Deloitte Alexander Competence Center Single Member Societe Anonyme of Business Consultants, a Greek company, registered in Greece with registered number 144724504000 and its registered office at Thessaloniki, Municipality of Pylaia - Chortiatis of Thessaloniki, Vepe Technopolis Thessaloniki (5th and 3rd street), is one of the Deloitte Central Mediterranean S.r.l. (“DCM”) Countries. DCM, a company limited by guarantee registered in Italy with registered number 09599600963 and its registered office at Via Tortona no. 25, 20144, Milan, Italy is one of the Deloitte NSE LLP Geographies. Deloitte NSE LLP is a UK limited liability partnership and member firm of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee (“DTTL”). DTTL and each of its member firms are legally separate and independent entities. DTTL, Deloitte NSE LLP and Deloitte Central Mediterranean S.r.l. do not provide services to clients. Please see www.deloitte.com/about to learn more about our global network of member firms. This document and its contents are confidential and prepared solely for your use, and may not be reproduced, redistributed or passed on to any other person in whole or in part, unless otherwise expressly agreed with you. No other party is entitled to rely on this document for any purpose whatsoever and we accept no liability to any other party, who is provided with or obtains access or relies to this document. © 2021 Deloitte Central Mediterranean. All rights reserved